FREQUENTLY ASKED QUESTIONS

Applying

What documents do I need to submit with my application?

After you have submitted your application and got pre-approved, we need to find out how much you qualify for. To do this, we will tell you where to submit the following three documents to:

1) The latest three months' personal bank statements. The Bank statements need to have income showing.Kindly note we do not accept dual bank applications.

2) Valid driver’s license of an applicant that is applying.

3) Copy of ID in colour.

Got Questions? You’re welcome to talk to us directly via the chat widget!

How long is the rental agreement?

The rental agreement is for an indefinite period; however, you have the option to buy out the vehicle from us at any stage or opt to purchase the vehicle for R5,000 after 60 months.

Do you require a deposit?

Yes, all our vehicles require a minimum deposit; our deposits start from as low as R999.

Can I use the car for ride-hailing?

No, OwnMyRide cannot be used for ride-hailing because our insurance policy does not cover cars used for this purpose.

I am blacklisted/under debt review. Can you help?

You are welcome to submit an application through our online web approval form. Results will be available in 1 minute. If your pre-approval is successful, final approval will be subject to an affordability review.

Choosing a Vehicle

Can I trade the vehicle in for an upgraded one?

Yes, you are welcome to approach us to see if they are willing to buy out your current rental agreement and upgrade you to something different.

(Your buyout amount is available on your customer portal, or you may contact our team at any time.)

Can I trade my current car in as a deposit towards the new car?

You are welcome to contact any of our partnered dealerships to assist with trading in your vehicle as the deposit is paid directly to the dealer.

What type of vehicles do you offer?

We have a variety of vehicles available at any given time, ranging through all price ranges. Complete the Application form and we will contact you.

Ending the Agreement

Can I upgrade/swap the vehicle after a while?

You can trade in the vehicle at any time, subject to the conditions of returning the car above. We do not guarantee that you will be successful on your second vehicle application.

Can I return the car?

Yes, the minimum period is 6 months; after that you can return the car any time by paying the cancellation fee equal to one monthly rental payment on the condition your account is up to date.

Can I buy the vehicle that I am renting?

Yes, you can purchase the vehicle from us at any time within the agreement. Alternatively, you have the option to buy the vehicle at the end of the agreement (60 months) for R5,000.